Paul Baluch is the Franchise Operations Manager at Shack Shine and O2E Brands, where each of his companies take ordinary home services and turn them into exceptional experiences! Paul has worn many hats in his career – business owner, consultant, marketer, recruiter, manager, salesman, and strategist. As a result he has the unique ability to help entrepreneurs and organizations take their businesses to the next level. His expertise is strategic business consulting, and passion is coaching business start-ups.
[0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more!
[0:59] Josh introduces today’s guest, Paul Baluch of Shack Shine and O2E Brands.
[2:16] Josh welcomes Paul to Franchise Euphoria.
[2:42] Paul shares his story and how he got involved with franchising.
[3:33] Paul explains the O2E concept which stands for Ordinary to Exceptional and is a parent company to their three brands: Shack Shine, 1-800-Got-Junk, and Wow 1 Day Painting.
[6:24] In his role with Shack Shine, Paul enjoys coaching their franchise partners and helping them grow their business.
[8:12] Typically, the Shack Shine stores are home-based, but franchisees invest in a van that carries their equipment for the business.
[11:14] Paul shares that it’s important to recognize what marketing mediums facilitate your business the best; he gives the example of 1-800-Got-Junk which gets most of their business through radio ads.
[12:03] Currently, Shack Shine has about 45 locations in North America.
[14:42] Paul remembers a few of the challenges Shack Shine has overcome including increasing their growth rate.
[17:58] If you want to learn more about Shack Shine, visit their website listed below.
[18:28] Thanks for listening, and please, reach out to Josh anytime through email at email@example.com. If you enjoyed this interview, please leave us a review on Apple Podcasts.
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