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United Water Restoration Group with Bob Moore

With an extensive background of 30+ years in franchising, today’s guest shares his perspective on the franchise business model and his shift from food service to restoration. Bob Moore is the Vice President of Franchise Operations for United Water Restoration Group. United Water Restoration Group (UWR) has provided water restoration services and reconstruction for the last 15 years and looks forward to future growth as it is currently about to cross the 100 unit mark for franchise locations. 

United Water Restoration is a full service restoration company available 24 hours a day, 7 days a week for water, flood, fire, storm, sewage, and mold emergencies. The organization has served the state of Florida for many years but has evolved into a national franchise bringing the same level of professionalism, family values, and personal attention.

 

Key Takeaways:

[2:08] – Bob shares his 30 year background in franchising.

[3:40] – United Water Restoration Group serves residential and commercial customers after various types of damage.

[5:16] – After Covid-19, United Water Restoration also cleaned and sanitized businesses for customers so they could meet requirements to reopen.

[7:02] – Who is the ideal franchisee for United Water Restoration Group? 

[8:18] – The main focus for guiding franchisees getting started is hiring a solid team.

[10:10] – The overall culture of the organization is what differentiates UWR from other restoration companies.

[12:25] – There needs to be a very clear value proposition at the beginning and a clear progression moving forward.

[13:14] – The most successful business owner is one that is good at solving problems.

[14:55] – UWR focuses greatly on the franchisee.

[17:32] – When it comes to systems, Bob shares the challenges faced in recent years by UWR.

[19:04] – The goals for UWR over the next couple of years is to ensure that the current franchise units are continuing to grow and new units are established.

 

Mentioned in This Episode:

United Water Restoration Group Website

UWR Franchise Website

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Josh Brown

Hi! I’m Josh Brown, franchise attorney and creator of the Franchise Euphoria podcast. I’m just your average guy who loves to golf, eat hibachi, and immerse myself in the ever-expanding franchise world.

My goal is to navigate entrepreneurs and all people interested in the current events of franchises through all the hottest topics and most popular tools for success. Going on four years now, Franchise Euphoria is hotter than ever and ready to help you plan and execute a pathway to success.

Picture of Josh Brown

Josh Brown

Hi! I’m Josh Brown, franchise attorney and creator of the Franchise Euphoria podcast. I’m just your average guy who loves to golf, eat hibachi, and immerse myself in the ever-expanding franchise world.

My goal is to navigate entrepreneurs and all people interested in the current events of franchises through all the hottest topics and most popular tools for success. Going on four years now, Franchise Euphoria is hotter than ever and ready to help you plan and execute a pathway to success.

pardee2003 from United States
11/16/2019
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Great and applicable information from professionals in the franchise world that are doing it every day. I’ve listened to 3 episodes: Gutter Brothers, Woofies, and Cycle Bar. Enjoyed all and looking forward to hearing more.
WTutor311 from United States
8/30/2019
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Highly recommend. Great guests. Filled with tons of helpful information.
Katie Joy B. from United States
7/16/2019
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Josh and his wide variety of knowledgeable guests are truly rockstars! They deliver quality (and free!) franchise knowledge and advice in each and every episode. The great advice they provide, combined with the engaging way they deliver it had me hooked from the very first listen. Thanks for putting out such a stellar show Josh - keep up the great work!
Jordan gross from United States
07/15/2019
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This podcast provides the advice necessary to start building, growing, and scaling your business TODAY! The host asks probing questions of his guests that add value to the listeners in an immediately implementable way!
VPugliese from United States
07/15/2019
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What do you get when you combine business savvy, legal expertice and a great personality? You get the ultimate podcast for franchise owners. Josh Brown brings it all togehter perfectly with Franchise Euphoria. Not only does he possess all of the skills and abiliites above, but he has great guests, asks awesome questions and created the ideal podcast for this niche. If you have a franchise, or are considering it, subscibe to this show and consume all of the content!
Mick James from United States
06/05/2019
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Started listening to Josh's podcast after the wife and I decided to buy a franchise and I quickly went through about 200 episodes on 1.5x & 2x, before signing on to purchase a franchise. Josh's info was an invaluable part of our decision to buy, and after listening to so many episodes, I felt like I knew and trusted him on a personal level, so it was a no-brainer to enlist his services when it came time to review the franchise agreement. Josh was super easy to talk to and very empathetic to our needs, and being first time business owners, we needed all the empathy we could get. Josh helped us negotiate a great deal with the franchisor and we were very happy with his services. Great podcast, great guy, great service to anyone involved in the franchise world!
Dean575 from United States
06/04/2019
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Very interesting discussion. I found the information valuable.
Summieysum from United States
05/06/2019
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I've just completed the legal process of franchising my business and have now begun selling franchises. Just found this podcast and it's an incredible resource! Great content and Josh is a very engaging host. Highly recommend for franchisors and franchisees.
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