The Perfect Hire with Kathy Knowles

Author: Josh F. Brown
05/30/2017

Today I’m excited to interview Kathy Knowles. Kathy is a speaker, trainer and consultant who teaches people about a seven-step system for creating more purpose, profit, and possibilities. She works with business owners to gain more dedicated and loyal employees and customers, and ultimately, her clients are able to make the leap onto a much bigger playing field. I hope you enjoy our interview as much as I did.

Key Takeaways:

[1:28] Kathy has a background in Human Resources, but eventually decided to dedicate her time to her passion, which is helping business owners get the right people on their team.

[2:51] Through firsthand experience, Kathy has developed a formula to hire right the first time.

[3:45] Seek out the best employees, instead of waiting for them to come to you.

[4:49] You can always work on someone’s skillset if they have the right attitude.

[5:58] Right off the bat, you should weed out applicants who don’t pay attention to detail.

[8:14] Do a “trial run” in the interview.

[10:03] Sometimes employees are doomed to fail by their superiors and a lack of leadership.

[12:33] What can business owners do to create a good work environment for Millennials?

[14:44] Many business owners have the wrong idea about how to get customers.

[16:22] What does Kathy’s seven-step process for entrepreneurs entail?

[18:48] Kathy typically works with businesses with three to fifty employees, but she even works with solo entrepreneurs.

[19:46] Many people think they need to hire an assistant before they actually do.

[23:53] Business owners must set standards of accountability for their teams.

[25:37] Connect with Kathy on her website, and please enjoy the free gift of her ebook, Find and Fill:The Ultimate Playbook for Creating Your Dream Team.

[27:44] Thanks again for listening, and please, reach out to Josh anytime through email at josh@indyfranchiselaw.com. If you enjoyed this interview, please leave us a review on iTunes.

Mentioned in This Episode:

Find and Fill:The Ultimate Playbook for Creating Your Dream Team, by Kathy Knowles

Kathy Knowles’ Intuitive Strategies on Facebook

Kathy Knowles on LinkedIn

josh@franchiseeuphoria.com

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Josh Brown

Hi! I’m Josh Brown, franchise attorney and creator of the Franchise Euphoria podcast. I’m just your average guy who loves to golf, eat hibachi, and immerse myself in the ever-expanding franchise world.

My goal is to navigate entrepreneurs and all people interested in the current events of franchises through all the hottest topics and most popular tools for success. Going on four years now, Franchise Euphoria is hotter than ever and ready to help you plan and execute a pathway to success.

Josh Brown

Great and applicable information from professionals in the franchise world that are doing it every day. I’ve listened to 3 episodes: Gutter Brothers, Woofies, and Cycle Bar. Enjoyed all and looking forward to hearing more.

Highly recommend. Great guests. Filled with tons of helpful information.

Josh and his wide variety of knowledgeable guests are truly rockstars! They deliver quality (and free!) franchise knowledge and advice in each and every episode. The great advice they provide, combined with the engaging way they deliver it had me hooked from the very first listen. Thanks for putting out such a stellar show Josh - keep up the great work!

This podcast provides the advice necessary to start building, growing, and scaling your business TODAY! The host asks probing questions of his guests that add value to the listeners in an immediately implementable way!

What do you get when you combine business savvy, legal expertice and a great personality? You get the ultimate podcast for franchise owners. Josh Brown brings it all togehter perfectly with Franchise Euphoria. Not only does he possess all of the skills and abiliites above, but he has great guests, asks awesome questions and created the ideal podcast for this niche. If you have a franchise, or are considering it, subscibe to this show and consume all of the content!

Started listening to Josh's podcast after the wife and I decided to buy a franchise and I quickly went through about 200 episodes on 1.5x & 2x, before signing on to purchase a franchise. Josh's info was an invaluable part of our decision to buy, and after listening to so many episodes, I felt like I knew and trusted him on a personal level, so it was a no-brainer to enlist his services when it came time to review the franchise agreement. Josh was super easy to talk to and very empathetic to our needs, and being first time business owners, we needed all the empathy we could get. Josh helped us negotiate a great deal with the franchisor and we were very happy with his services. Great podcast, great guy, great service to anyone involved in the franchise world!

Very interesting discussion. I found the information valuable.

I've just completed the legal process of franchising my business and have now begun selling franchises. Just found this podcast and it's an incredible resource! Great content and Josh is a very engaging host. Highly recommend for franchisors and franchisees.