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Creating a Fun and Infectious Concept with Andrew Diamond

As the president of Angry Crab Shack franchise, Andrew Diamond heads up franchise sales and leads the support and operations teams for Franchise Owners. In addition to his role, he is also CFO and the owner-operator of multiple Angry Crab Shack corporate restaurants. For fun, Andrew co-hosts a weekly sports radio show NBC Sports Radio AM1060 in Arizona.

 

Key Takeaways:

[0:18] Today’s episode of Franchise Euphoria is brought to you by IndyFranchiseLaw.com, a leading resource in the franchise space. Head over to IndyFranchiseLaw.com learn more!

[1:00] Josh introduces today’s interview guest, Andrew Diamond, the president of Angry Crab Shack franchise system.

[1:20] Josh welcomes Andrew Diamond to Franchise Euphoria.

[1:46] Andrew briefly touches on his history and what led him to his involvement with Angry Crab Shack.

[3:24] Andrew tells the audience that the inception of Angry Crab Shack started with Ron Lou, the mastermind behind the franchise concept.

[4:40] The first Angry Crab Shack location opened up in Mesa, Arizona.

[5:20] Angry Crab Shack currently has eight locations open in the Arizona area and plans to open a few more in the next few months. Andrew himself is also an owner-operator of one of these locations.

[6:18] While the nature of many restaurants is to have a high turnover, many of the employees of Angry Crab Shack have gone on to become franchise owners.

[7:25] Angry Crab Shack strives to be not just a restaurant, but a dining experience where many parties are held, and people come as much for the fun as the food.

[10:38] All of the Angry Crab Shack servers are trained on how to open shell fish to assist those who need help cracking their meal open.

[12:17] There are two types of franchise owners that Angry Crab Shack looks for: existing franchise owners of other systems who want to add their brand to their portfolio and also passionate individuals who are looking to take on multiple units.

[15:12] Angry Crab plans to build up the southwest before moving on to other regions of the US, but Andrew believes this is a concept that could work in many cities across the country.

[16:43] One of the biggest challenges for Angry Crab at the outset was the growing pains they experienced. Growing from one location to six, they had to identify the issues that were occurring and find a way to cover their bases.

[18:47] Andrew suggests that the key to successful franchise marketing is knowing what you do well and knowing what you don’t, then honing in on the good to build your brand.

[19:26] If you want to learn more about Angry Crab Shack, visit their website www.AngryCrabShack.com or their franchise website www.AngryCrabFranchise.com. They are also active on most social media sites.

[20:40] Thanks for listening, and please, reach out to Josh anytime through email at josh@franchiseeuphoria.com. If you enjoyed this interview, please leave us a review on iTunes.

 

Mentioned in This Episode:

josh@franchiseeuphoria.com

www.franchiseeuphoria.com

www.indyfranchiselaw.com

www.angrycrabshack.com

www.angrycrabfranchise.com

www.facebook.com/angrycrabmesa

www.instagram.com/angrycrabshack

Josh Brown

Josh Brown

Hi! I’m Josh Brown, franchise attorney and creator of the Franchise Euphoria podcast. I’m just your average guy who loves to golf, eat hibachi, and immerse myself in the ever-expanding franchise world.

My goal is to navigate entrepreneurs and all people interested in the current events of franchises through all the hottest topics and most popular tools for success. Going on four years now, Franchise Euphoria is hotter than ever and ready to help you plan and execute a pathway to success.

Josh Brown

Josh Brown

Hi! I’m Josh Brown, franchise attorney and creator of the Franchise Euphoria podcast. I’m just your average guy who loves to golf, eat hibachi, and immerse myself in the ever-expanding franchise world.

My goal is to navigate entrepreneurs and all people interested in the current events of franchises through all the hottest topics and most popular tools for success. Going on four years now, Franchise Euphoria is hotter than ever and ready to help you plan and execute a pathway to success.

pardee2003 from United States
11/16/2019
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Great and applicable information from professionals in the franchise world that are doing it every day. I’ve listened to 3 episodes: Gutter Brothers, Woofies, and Cycle Bar. Enjoyed all and looking forward to hearing more.
WTutor311 from United States
8/30/2019
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Highly recommend. Great guests. Filled with tons of helpful information.
Katie Joy B. from United States
7/16/2019
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Josh and his wide variety of knowledgeable guests are truly rockstars! They deliver quality (and free!) franchise knowledge and advice in each and every episode. The great advice they provide, combined with the engaging way they deliver it had me hooked from the very first listen. Thanks for putting out such a stellar show Josh - keep up the great work!
Jordan gross from United States
07/15/2019
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This podcast provides the advice necessary to start building, growing, and scaling your business TODAY! The host asks probing questions of his guests that add value to the listeners in an immediately implementable way!
VPugliese from United States
07/15/2019
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What do you get when you combine business savvy, legal expertice and a great personality? You get the ultimate podcast for franchise owners. Josh Brown brings it all togehter perfectly with Franchise Euphoria. Not only does he possess all of the skills and abiliites above, but he has great guests, asks awesome questions and created the ideal podcast for this niche. If you have a franchise, or are considering it, subscibe to this show and consume all of the content!
Mick James from United States
06/05/2019
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Started listening to Josh's podcast after the wife and I decided to buy a franchise and I quickly went through about 200 episodes on 1.5x & 2x, before signing on to purchase a franchise. Josh's info was an invaluable part of our decision to buy, and after listening to so many episodes, I felt like I knew and trusted him on a personal level, so it was a no-brainer to enlist his services when it came time to review the franchise agreement. Josh was super easy to talk to and very empathetic to our needs, and being first time business owners, we needed all the empathy we could get. Josh helped us negotiate a great deal with the franchisor and we were very happy with his services. Great podcast, great guy, great service to anyone involved in the franchise world!
Dean575 from United States
06/04/2019
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Very interesting discussion. I found the information valuable.
Summieysum from United States
05/06/2019
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I've just completed the legal process of franchising my business and have now begun selling franchises. Just found this podcast and it's an incredible resource! Great content and Josh is a very engaging host. Highly recommend for franchisors and franchisees.
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