Every customer or client interaction that you have creates some sort of experience with an emotional component. It can be good or it can be bad. So, how do you deliver your services that will drive a positive experience?
Howard Schultz said:
Care more than others think wise,
Risk more than others think safe,
Dream more than others think practical,
Expect more than others think possible.
Listen in to learn how you can deliver a positive experience to your customers today.
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